The Thomas Arms Hotel offered a cozy atmosphere that drew me in right away. The staff greeted me warmly upon arrival, making check-in quick and easy. My room had a comfortable bed with clean linens, and the decor, while basic, felt welcoming. I enjoyed the hearty breakfast each morning. it came out quick and tasted delicious. The dining area had a pleasant vibe, even if it looked a bit worn in spots. I encountered a noticeable issue with noise from the busy street outside, which made it a bit challenging to relax at times. The bathroom lacked essential toiletries, which was disappointing, and the shower took longer than expected to heat up. I also noticed that areas like the carpets and skirting boards could use a good deep clean – they seemed a bit neglected. Despite the minor inconveniences, my stay felt enjoyable overall, thanks to the friendly staff and good food.

The staff were exceptionally friendly and made me feel right at home. My double room was clean and had a comfortable bed that helped me unwind after a long day. The breakfast was delicious and served promptly every morning.

A bit noisy from street traffic.

i recently stayed at thomas arms for a few nights, and it exceeded my expectations compared to my last visit. the staff were incredibly friendly and worked hard to ensure everything was perfect. the spacious room and delicious meals added to a delightful experience.

bathroom lacked essential toiletries

This place was just a well-suited match for a short stint in Llanelli with all in all brilliant value for money. We had an excellent meal with three courses, and the service was exceptionably friendly even though it was busy. If you're looking for a meal, make sure to book ahead during peak times.

Comfortable room, friendly staff, with a clean bathroom and generous breakfast with a good selection that sets you up for the day, and the convenient location is just a 65 km drive from Cardiff Airport, making it easy for weekend travelers.

No drawbacks at all.

The suite was clean, though a bit tired-looking, and the staff were pleasant and helpful throughout our stay. Breakfast had some good quality items, but it was slightly unpleasant having a cleaner vacuuming around us while we ate. Watching just Freeview sport in the bar was limiting, making the dining experience less enjoyable, especially with dirty cutlery noted during our meals.

Friendly, hard working staff.

The views from the room were stunning and quite picturesque.

The hotel felt very tired and could use a significant facelift.

The bedding was new and clean. The staff were friendly and helpful. Breakfast was delicious and quick. The atmosphere was basic but acceptable. I enjoyed my stay as a solo traveler.

Spacious room, great shower. could use better Wi-Fi signal in the bar area.

spacious rooms, free convenient parking, accessible area

The hotel's cleaning standards could use attention!!! The carpets show signs of wear, and the outside areas are littered with debris. A little upkeep would make a huge difference!!!

The Thomas Arms Hotel was warm and inviting, with neatly decorated, clean common areas. I appreciated how accessible it was for seniors, making it easy for me to navigate without any hassle during my stay.

More seating in common areas would be beneficial.

The breakfast was delicious, and the staff were dead friendly, making you feel right at home! Plus, the location was spot on, with great eateries just a stone's throw away, like Avo Cafe Bar for a fab brunch.

The room was a bit shabby with carpet stains and a dodgy towel rail. The dining area could use a bit of a clean-up, especially with that crayon doodle on the wall being laughed off.